Cancel your Peacock subscription with step-by-step guidance for various platforms, including Roku, Google Play, Xfinity, and more. Find the right method to manage your account hassle-free.
Log in to your account on Peacock's website.
Navigate to the "Plans & Payments" section under your account settings.
Click on "Cancel Plan" and follow the prompts to confirm your cancellation.
You should receive a confirmation email once the process is complete.
Peacock, NBCUniversal’s streaming service, offers a variety of content from NBC shows, movies, sports, and exclusive original programming. With both free and paid subscription tiers, many users opt for the premium versions to access additional content. However, there might come a time when you need to cancel your Peacock subscription, whether due to financial reasons, a lack of use, or switching to a different service. If you’re unsure how to cancel your Peacock account, this guide will walk you through the process step by step.
We are not affiliated with "Peacock TV LLC." This website is intended exclusively for market research purposes. All copyrights, including names, logos, phrases, and images, are the property of their respective owners.
Please be aware that we have no connection to Peacock TV LLC.
Before we dive into the cancellation process, it’s important to note the different subscription types offered by Peacock:
Free Plan: Offers a limited selection of content, including shows and movies, but with ads.
Peacock Premium: This paid plan offers access to a larger library of movies, TV shows, live sports, and next-day access to NBC shows. It costs $5/month (with ads) or $10/month (ad-free).
Peacock Premium Plus: This is the ad-free version of Peacock Premium.
The process for cancellation may vary slightly depending on how you originally subscribed to Peacock (directly through the app, through a third-party provider, or via a bundled service). We'll cover all these methods below.
If you subscribed to Peacock directly through their website using your credit card or PayPal, you can cancel your subscription through your account settings on a desktop computer or laptop.
Log in to Your Peacock Account
Go to the Peacock website and log in with your username and password.
Go to Your Account Settings
Once logged in, click on your profile icon in the upper right corner of the homepage. In the dropdown menu, select "Account".
Manage Subscription
In your account settings, scroll down to the "Subscription & Billing" section. Here, you’ll see details about your current plan and payment method.
Cancel Subscription
Click on the "Cancel Subscription" link. A confirmation message will appear, asking if you are sure about your decision. Confirm your choice, and your subscription will be canceled. You will receive a confirmation email that your account has been canceled.
Wait for End of Billing Period
Peacock generally allows you to continue enjoying the benefits of your subscription until the end of your current billing cycle, even after cancellation. Make sure to cancel before your renewal date to avoid being charged for the next cycle.
How to Cancel Peacock Subscription via Mobile App
If you subscribed to Peacock via the mobile app on your iPhone or Android device, you’ll need to cancel through the respective app store (Apple App Store or Google Play Store).
Open the Settings App
Open the Settings app on your iPhone or iPad.
Access Your Apple ID
Tap your name at the top of the settings menu to access your Apple ID settings.
Select Subscriptions
In the Apple ID settings, tap "Subscriptions". You’ll see a list of all active subscriptions tied to your Apple ID.
Find and Tap Peacock
Scroll down and find Peacock in the list of subscriptions. Tap on it to open the subscription management page.
Cancel Subscription
Tap "Cancel Subscription" and follow the on-screen instructions to confirm. You will receive a confirmation email from Apple once your subscription has been successfully canceled.
Open the Google Play Store App
On your Android device, open the Google Play Store app.
Access Your Account
Tap the menu icon (three horizontal lines) in the upper-left corner and then select "Subscriptions".
Select Peacock
Find Peacock in the list of subscriptions, and tap on it.
Cancel Subscription
Tap "Cancel Subscription" and follow the prompts to confirm the cancellation.
Once the cancellation is processed, you’ll receive a confirmation email, and you can continue using your Peacock subscription until the end of the current billing period.
If you signed up for Peacock through Amazon, you’ll need to cancel through your Amazon account.
Sign in to Amazon
Open a web browser and go to the Amazon website. Sign in with your Amazon account credentials.
Go to Your Account
Hover over "Accounts & Lists" in the top right corner, and select "Your Account" from the dropdown menu.
Access Your Subscriptions
Scroll down to the "Memberships & Subscriptions" section and click on "Prime Video Channels".
Manage Your Peacock Subscription
Find Peacock in the list of channels and click on "Manage Subscription" next to it.
Cancel Subscription
Click "Cancel Channel" and follow the instructions to confirm the cancellation.
Once the cancellation is complete, Amazon will send you a confirmation email. You’ll continue to have access to Peacock until the end of the current billing cycle.
If you subscribed to Peacock through a third-party service such as Hulu, or Xfinity, the cancellation process will be handled through those services. Below are general steps for these platforms:
To cancel your Peacock subscription on Roku, follow these steps:
Highlight the Peacock Channel:
On your Roku home screen, use your remote to navigate to the Peacock channel.
Open the Options Menu:
Press the “” button* on your Roku remote to access the options menu.
Manage Subscription:
Select Manage Subscription from the menu. This will display details about your subscription, including the renewal date.
Cancel Subscription:
Choose Cancel Subscription and follow the prompts to confirm your cancellation.
Confirmation:
Roku will display a message confirming the cancellation and the last day of access to Peacock.
To cancel your Peacock subscription through Xfinity, follow these steps:
Log in to Your Xfinity Account:
Visit the Xfinity website and log in using your Xfinity ID and password.
Access Subscription Management:
Navigate to the "Manage Your Services" section in your account.
Locate Peacock Subscription:
Find your Peacock subscription listed under your services.
Cancel the Subscription:
Select the option to Cancel Subscription and follow the prompts to confirm.
Review and Confirm:
Double-check the cancellation details and confirm the process.
If you signed up for Peacock directly through your Xfinity TV Box (e.g., X1 or Flex), you can also manage your subscription directly from the TV Box by going to Settings > Apps & Subscriptions and selecting Peacock.
To cancel your Peacock subscription through Verizon, follow these steps:
Log in to My Verizon:
Visit the My Verizon website and log in using your Verizon credentials.
Access +play Subscriptions:
Navigate to the Manage +play Subscriptions section under your account settings.
Locate Peacock Subscription:
Find your Peacock subscription in the list of active subscriptions.
Cancel Subscription:
Select the option to Unsubscribe and follow the prompts to confirm your cancellation.
Confirmation:
You should receive a confirmation message or email once the cancellation is complete.
If you cancel Peacock Premium, your account typically reverts to the free version of Peacock, often called "Peacock Free." You'll still have access to a selection of content, but the Premium features—like an expanded library of shows and movies, fewer ads, or ad-free options—will no longer be available.
Keep in mind, any remaining time on your Premium subscription will usually still be active until the billing cycle ends, so you won't lose access immediately after canceling.
Yes, you can typically downgrade your Peacock subscription instead of canceling altogether. For example, you might move from Peacock Premium Plus (ad-free) to Peacock Premium (with ads) or even switch to the free Peacock tier. To downgrade, you would generally:
Log in to your account on the Peacock website or app.
Go to your account settings or subscription page.
Choose "Change Plan" or a similar option.
Select the plan you'd like to downgrade to.
The changes usually take effect after your current billing cycle ends, so you can continue enjoying the features of your current plan until that time.
Downgrading your Peacock subscription can affect your access to content and features depending on the plan you switch to:
Peacock Premium Plus (Ad-Free) to Peacock Premium (With Ads): You’ll still have access to the full Premium library, but you'll start seeing ads.
Peacock Premium to Peacock Free: Moving to the free plan will significantly limit your content access. You'll only be able to watch the library available on the free tier, which includes a smaller selection of shows, movies, and live programming. Premium or exclusive content won't be available unless you upgrade again.
To check your billing method and see where you subscribed to Peacock, follow these steps based on how you initially signed up:
Log in to your account.
Go to Account Settings (usually found in the profile dropdown menu).
Look for the Billing Information section. This will show you details about your payment method and subscription.
If you signed up through platforms like Apple or Google Play, you'll need to check their billing systems:
For Apple (iOS devices): Open Settings > [Your Name] > Subscriptions.
For Google Play (Android devices): Open Google Play Store > Menu > Payments & Subscriptions > Subscriptions.
If you subscribed via a TV provider (like Xfinity or Cox), log in to your provider’s account portal to find billing details.
Each platform's process might vary slightly, but your billing information should clarify where your subscription is managed.
Canceling your Peacock subscription is a straightforward process, but it may differ depending on how you signed up. Whether you're using a web browser, mobile device, or third-party service, the steps are easy to follow, and you’ll continue to have access to Peacock’s content until the end of your billing cycle. If you’re looking to cancel for financial reasons or simply no longer wish to use the service, you can rest assured that the process will be quick and hassle-free.
Always make sure to cancel your subscription before the next billing cycle to avoid being charged for another month. If you decide to return to Peacock in the future, you can always reactivate your account by signing in again!
Disclaimer
We are not affiliated with "Peacock TV LLC." This website is intended exclusively for market research purposes. All copyrights, including names, logos, phrases, and images, are the property of their respective owners.
Please be aware that we have no connection to Peacock TV LLC.